Exchange Policy

We offer exchanges within 15 days of the original purchase date. Items must be unworn, unwashed, and have all tags attached. Clearance items and certain products are excluded. Contact us with your order number to initiate an exchange. Once approved, we'll provide instructions for returning the item. Upon inspection, we'll process the exchange. Thank you for choosing Pastels Boutique.


Refund Policy 

In case of product defect we replace it. Only After getting proper information of actual defect. We will refund the amount within 2 working days from the day of receiving the product back. 


Cancellation Policy

You can cancel the order within 24 hours.